Erie Metal Roofing Reviews



Erie Metal Roofing Reviews

Erie Metal Roofing Reviews – From Dimensional Shingles to classic styles reminiscent of Cedar Shake and Spanish Tile, an architectural roofing system by Erie Metal Roofs can enhance the beauty of your home while protecting your family and property. No matter what style of residential roofing materials you choose, we’re committed to installing a high-quality roof that lasts. Erie Metal Roofs offer products for your home that are designed to protect your investment while adding beauty to your home.

Built on integrity and elegance, Erie Metal Roofs offer longevity unsurpassed by their asphalt counterparts while maintaining an intricate level of color and texture to transform your home into the home you fell in love with.

Needed Windows And Sliding Glass Door At The Back Decking.

MARYSVILLE, PENNSYLVANIA — I needed windows, so we wanted to see how much they would cost. I order 14 windows and a sliding glass door. Salesmen were very polite and pushy (but they are salesmen just doing their job). They just came at the right time! Some of the large windows, we took their word, as they did not have pictures of the widows. I did like the new window in my dining room, but the window in the rec. room is not what I thought it would be. I was hoping for security locks like the rest of the windows. But it is what it is and the installation was just two days.

The kitchen window was the wrong measurements. So they had to order another and come back and install it. The guys who put the windows in were very polite and very quick, removing old windows and replacing new ones. Hopefully they buy some new outfits for their future jobs. They still did a great job!!

Would Not Recommend This Company

 

TOLEDO, OHIO — My husband decided to look into a metal roof for our home. The sales person who came out was nothing short of deceitful and talked a good talk. Our experience was horrible to say the least. He promised everything and the job was a disaster from the start. First, the crew that we were promised was not the actual crew our sales person told us that we would get. It was a local sub-contractor who started the job in the rain, left a mess around our home for two days with a covering on the roof that he told my husband would keep any rain/water out until his crew could return and continue the job.

Well, it poured for two straight days and you can imagine what happened. We had water damage to both of our attics. Puddles of water everywhere, on our boxes that we stored in the attic, water stains on the rafters and floor. My husband called our sales person and was told that the sub-contractor and crew were on another job. Unbelievable! Calls were made over and over to our sales person and completely ignored. I emailed him – no response. I then called the company directly and was referred to the Customer Service person who said she never seen the email I sent.

I then realized that the email sent was intercepted by our sales person and never shared with the Customer Service person or at least that is what I was told. At this point, we were so disgusted with this sales person. Here we have water damage in our attic, dealing with a dishonest sales person and a crew that damaged our siding, sidewalk and worked in the dark and expected us to look at the finished job in the dark. When we finally got in touch with the company again to complain of all the problems, they send someone out when we were not home.

The company representative did finally come out with the sub-contractor and would not fix/pay for the damage to our sidewalk, offered to pay my husband per hour to clean our own attic from the water damage. My husband was so disgusted at that point, that he signed off on the job. They didn’t even wait for me to get home so I could go over the damage and inspect what they claimed they corrected. We are now dealing with large amounts of ice hanging from our metal roof that again our sales person said would not happen.

Prior to this, we used heating cables that we can no longer put on due to the metal and roof warranty. We were promised all these things by our sales person, but when it came down to the actual job being done on our roof, it was a complete mess from day one. We are writing this to warn other potential customers of the sales scam.

 

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